FAQS

PAYMENT

T/T, L/C, WESTERN UNION

DELIVERY TIME

Sample order,7- 10 working days after payment received
Mass order: 10-30 working days

SHIPMENT

Wide options of shipping methods:

Express,  air, sea or any others.

PACKAGING

1 piece/carton

Packing size: 500*500*470mm

​​​​​​​G.W.: about 9kg

FREQUENTLY ASKED QUESTIONS


1. Are you a manufacturer?
Yes we have been engaged in manufacturing wound debridement machine for 10 years,.

2. How is your sample offered?
1 piece of sample order accepted at charge basis.

3. How about the delivery time?
Samples will be offered in 10 working days. and mass order depends on the specific orders.

4. May I custom make my order?
Yes, your requirements of logo, label, packing etc welcomed.

5. How about the payment terms?
T/T. Paypal, Western Union, T/T + L/C accepted according to specific order situation.

6. What is your MOQ?
1-2 pcs accepted for Sample order and trial order. 

7. How about the packing?
1 piece wrapped in a blister bag, and then in a master carton with aerated foam filling in the interspace, to protect the machine perfectly.
Carton size: 500*500*470mm
Gross weight: About 9.5kg


8. How to ship my order?
A wide range of shipping ways for your option:
- Courier: DHL, Fedex, UPS, TNT, Aramex, EMS or your designated forwarder.
- By Air
- By Sea.

9. What is the warranty of my order?
One year period of warranty available for your order. And life time maintanence service available.

10. Is your production process green and environment friendly?
Sure it is, we only have one earth.

11. May I visit your factory?
Sure you are welcome, and we will arrange the pick up in the airport.

12. What is your advantage?
- Profession and experience: 10 years manufacturing and exporting.
- Personalized customization
- Excellent co-operation ability

13. How can I place an order?
Customer send inquiry----We quote price----Reach agreement----Confirm samples----Order confirmation----Payment/deposite----Production----Balance payment----Shipment----Goods Received----Aftersales